Welcome to Truecare Health
Sale / Heyfield: (03) 5144 6600 , Maffra: (03) 5147 1259, Bairnsdale: (03) 5152 3422

About

About Us

Truecare Physiotherapy: A Journey Driven by Passion

Truecare Physiotherapy was born from a passion for helping people move and live pain-free. Our founder Mouli Balaraman, driven by this very passion, embarked on a remarkable journey that led to the creation of a trusted physiotherapy practice serving communities across multiple locations.

4

Clinics across Gippsland

1000 +

Patients

8

People working

55 +

Combined Years of experience

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Who we are?

At TrueCare Health we pride ourselves on providing the most innovative treatments and intuitive therapies with highest quality of care to our patients. Our experienced physiotherapists have a hands-on approach to your rehabilitation, they work with you to analyse the root cause of your problem and develop a customised plan to assist you manage your pain and rehabilitate effectively.
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Our Vision

Our vision is to be recognised Australia wide as a pioneer physiotherapy group for adopting innovative holistic techniques and integrating multiple modalities to expedite your recovery and rehab. Our mission is to consistently deliver best quality care and rehab with a patient centric approach. Truecare Health operates under time tested set of values and principles – Quality Care, Integrity & Commitment ensuring every patient is guaranteed the best possible care.
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Our philosophy

Our philosophy is to treat holistically with a patient centric approach – We “ACT”
A – Analyse C – Consult & T – Treat
Feel the difference – At TrueCare Health we are proud to have assisted more than thousand patients across Gippsland to rediscover their normal movement & lifestyle. We strive for complete cure, not just temporary pain relief! Are you in pain? No Worries – Book an appointment!

Start Your Journey to Better

Health Today

A Journey Driven by Passion

  • Graduation and a Dream in India

    The story begins in India, where our founder graduated with a degree in physiotherapy in 1998. Even during his internship, his vision was clear: to become a private practitioner. He had already secured clinic space and equipment, ready to march on this dream.

    year at1998

  • Putting the Dream into Practice (India)

    These years were dedicated to practising physiotherapy in India, gaining valuable experience, and sharpening his skills.

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    1999 - 2004

  • Melbourne Calling

    A new chapter unfolded as our founder arrived in Melbourne, Australia, to pursue further studies. He enrolled at the prestigious University of Melbourne, graduating with both a Bachelor's and Postgraduate degree in Physiotherapy.

    year at2005

  • December: Stepping into the Australian Healthcare System

    The journey in Australia began at Central Gippsland Health Service, where he contributed his skills to the community.

    year at2005

  • Expanding Horizons

    While working full-time at the hospital, the evenings were dedicated to gaining further experience at local physiotherapy clinics, including Mouli Physio Clinic and Maffra Physiotherapy.

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    2006 - 2007

  • The Birth of Truecare Physiotherapy

    Our founder joined forces with a friend Bhaumic Patel to establish Truecare Physiotherapy in Bairnsdale. Maffra Physiotherapy also transitioned into Truecare, marking the beginning of a multi-location practice.

    year at2010

  • A New Milestone

    The journey continues! In 2022, our founder completed the Pain Science and Pain Education programme, achieving the highest level of evidence-based training for treating chronic pain conditions. This further equips Truecare to provide the most effective pain management solutions for our patients

    year at2022

Growth and Evolution

Since its beginning, Truecare Physiotherapy has steadily grown. Today, it has four branches with a team of eight dedicated physiotherapists, offering a diverse range of physiotherapy services across various locations

We specialize in the following areas:

  • Chronic pain treatment
  • Sports physiotherapy
  • Chronic regional pain syndrome
  • Spinal physiotherapy
  • Treating complex pain conditions

In addition to speciality treatment areas and general physiotherapy, we provide the following services:

Manual therapy, including mobilisation, massage, dry needling,and exercise prescription

Online telehealth consults

Home visits Physiotherapy

Individual and small group exercise classes with access to gym and Pilates equipment

Corporate fitness

Balance group

The journey wasn't always easy. Our founder's dedication shines through as we see him progressively increase his private practice involvement, starting with one evening, then three, and eventually transitioning to full-time private practice

Beyond Treatment: Educating the Community:

Truecare's commitment extends beyond treatment. Our founder, a passionate local pain educator, has delivered numerous presentations (five for the general public and five for healthcare professionals) to raise awareness and educate people about pain management. These presentations were conducted voluntarily, showcasing a genuine desire to empower the community with knowledge. His dedication to pain education was further recognised through a scholarship from an organisation called Pain Revolution to pursue a Pain Science and Pain Education course at the University of South Australia.

Continuous Learning:

Truecare prioritises staying at the forefront of physiotherapy advancements. Our founder has actively pursued various courses, including dry needling and clinical pilates (also known as Movement Based Classification and Training - MBCT). His commitment to continuous learning ensures that Truecare offers the latest and most effective treatment options